Working With Us
Designed to Work Seamlessly with Your Practice
Our Program Overview
The 4-Step Model
Why Partner with Us?
One Program – Multiple Referral Pathways
At Pain Education and Management, we’ve developed a flexible, evidence-based 4-step chronic pain management program designed to fit seamlessly into your practice and enhance the care you provide to patients living with chronic pain. Built on clinical expertise, research, and lived experience, the program is both practical and patient-centred.
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Watch the Patient Introduction Video
To see how our program works and the benefits it can bring to your patients, watch the short patient introduction video below.
Our program offers a comprehensive, flexible approach to chronic pain management. Patients begin with free education, then progress to more personalised care as needed, guided by their clinician’s recommendations. This empowers patients to take control of their pain management journey, with access to the right support, education, and resources at every stage.
Step 1 – Self-Directed Education
Free for patients referred by a partnering clinician.
Patients access our 11-module online program, designed in plain language and self-paced, to learn proven strategies for managing chronic pain at home.
Step 2 – Clinician-Led Consultation
For patients needing more personalised support.A one-on-one consultation via telehealth or in-person as part of a group workshop to expand on program content, review patient needs, and goals, with options for providing tailored guidance and recommendations.
Step 3 – Clinical Assessment
For personalised care and treatment planning.
Comprehensive musculoskeletal, psychosocial, and pharmacological assessments. Recommendations are documented in a personalised pain management plan, which can be reviewed in a GP case conference.
Step 4 – Ongoing Support & Monitoring
For long-term patient empowerment.
Continued education, clinician support, and health coaching, with access to preferred rates from our allied health provider network to support active self-management.
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Proven Success: Our model has been recognised as the Best Multidisciplinary Care Program and is already being used by clinicians across Australia to improve patient outcomes.
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Flexible, Scalable Model: The program adapts to the needs of both metropolitan and rural practices, offering flexible delivery options that fit your schedule and your patients' needs.
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Enhanced Patient Engagement: We provide tools and resources that help keep patients engaged and active in their pain management journey, improving outcomes and patient satisfaction.​
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Painaustralia is Australia’s leading pain advocacy body, working to improve the quality of life for people living with pain, their families, and carers, while minimising the social and economic burden of pain on individuals and the community.
We are proud that Painaustralia has formally endorsed our pain management program. Additionally, we are honoured to be the recipient of the 2024 Principles Pain Sector Award for the Best Multidisciplinary Care Program
Patients can choose from any of the available services; however, Step 1: Self-Directed Education is designed as a free entry point for those referred by a partnering clinician. This step saves patients $105, the cost of self-referral, and aligns with our preference for clinician-supported engagement throughout the program. Patients can then escalate their care based on their needs and clinician recommendations.
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We provide four flexible referral pathways:
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Patient Self-Referral
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Case Review – Comprehensive consultation (non-clinical) reviewing the patient’s situation, exploring multidisciplinary team options, and identifying Medicare funding gaps.
Cost: $150 (includes full Step 1 access) -
Program Enrolment Only (Step 1) – Direct access to our complete 11-module online program.
Cost: $105
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GP Referral
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Referred as part of a GP Chronic Condition Management Plan (GPCCMP), with Step 1 included for education and self-management.
Cost: Patient – Free | Practice – Free
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Education Partner Referral
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Educators refer patients to augment existing support.
Cost: Patient – Free (Step 1) | Practice – Free
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Allied Health Referral
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Allied health professionals refer patients to support and complement treatment.
Cost: Patient – Free (Step 1) | Practice – $10/month subscription
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GP Referral Partner
0
Best for GPs referring patients as part of a GP Chronic Condition Management Plan (GPCCMP).
Valid until canceled
Step 1 free in GPCCMP to support patient education
Easy online referral form / BP template
Unlimited patient referrals
Progress & engagement reporting
Allied Health Partner (Non-Education)
10
Every month
Best for Allied health professionals referring patients to complement their treatment.
Valid until canceled
14 day free trial
Free Step 1 access for referred patients
Easy online referral form
Unlimited patient referrals
Cancel anytime
Education Partner
0
Best for Allied Health partners who want to become educators as part of our program.
Valid until canceled
Access to PEM clinician resources & support
Join the referral pathway for program education services
Free Step 1 access for your patients
Easy online referral form
Unlimited patient referrals